Return & Refund Policy

Thank you for your purchase. We take great care in preparing and packaging our spiritual and sacred products. Please read our policy carefully before placing an order.

Nature of Products

Our products — including evil eye sprays, holy water, and sacred oils — are spiritual, ritual-based, and personal-use items. Due to their sacred and consumable nature, special conditions apply to returns and refunds.

Returns

• Returns are not accepted once a product has been opened, used, or tampered with.
• Unopened and unused products may be eligible for return only if damaged or incorrect items were received.
• Return requests must be made within 48 hours of delivery.
• Products must be returned in their original packaging and condition.

Damaged or Incorrect Items

If you receive a damaged product or an item different from what you ordered:

• Contact customer support within 48 hours of delivery
• Provide clear photos of:
• The damaged or incorrect item
• The outer packaging
• Once verified, we will offer a replacement or refund, depending on availability.

Refunds

• Approved refunds will be processed after inspection of the returned item.
• Refunds will be issued to the original payment method.
• Processing time may take 5–10 business days, depending on your payment provider.

Non-Refundable Items

Refunds or returns will not be provided for:

• Opened or used products
• Products damaged due to improper handling
• Change of mind after purchase
• Orders with incorrect shipping details provided by the customer

Cancellations

• Orders can be canceled only before dispatch.
• Once an order has been shipped, it cannot be canceled.

Customer Support

For any questions regarding returns, refunds, or order issues, please contact:

azhargouri52@gmail.com